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There are several reasons that make payment transactions are not successful and this is the solution: 

► In terms of local ATM:

- Have not registered online payment service with Bank for domestic ATM card: Internet Banking and SMS Banking

- Failed to enter card information
 
- Enter the wrong OTP code
 
- Payment on card is over the limit / balance for payment.
 
⇒ Solution: Please call  your bank to check the transaction and sign up for the service

► In terms of  Visa/Master: 

- Mechanism to protect bank card holders when having transactions on new system or many transactions occur on such systems

- Payment on card is over the limit / balance for payment.

- Failed to enter card information

⇒ Solution: Please fill information in the [Link], your bank card will be normally active after 2-4h 

► In terms of Telco Card and Game Card:

- Failed to enter card information

- Use unvalid date card

- Error system

⇒ Solution: Please contact to Support hotline of Payhub here

Payhub will not limit the number of time charge as well as the amount of money paying for game. Wish you have a great time playing game!! 

You dont need to pay any fee when paying by Credit Card

Payhub accepts payment by domestic ATM card and Visa / Master card of domestic and foreign banks. In addition, Payhub also accept payment by scratch cards of the Telco, game cards issued by Appota

In order to charge game, you need to do these following steps:

S1: Choose game that you need to charge

B2: Log into game by AppotaID or Email

S3: Choose server name, check character

S4: Choose the payment method

- Pay by domestic ATM

- Pay by Credit Card

- Pay by Scratch Card

- Pay by Appota Card

S5: Choose the package charging

S6:

- In terms of ATM/CC, you need to fill information card and pay 

- In terms of starch card and Appota Card, you need to enter card code and card seri

S7: Finish the payment, relog in game and check the account information

Following to the official fanpage of Payhub or game/service system that support payment

Step 1: Login on page www.payhub.vn with AppotaID or linking account such as Facebook, Google, Twitter

Step 2: Choose a game you gonna charge

Step 3: Choose a server and a role

Step 4: Choose a payment method: Appota Card

Step 5: Choose a package you gonna charge

Step 6: Enter "Seri number" and "Card code" of Appota Card

Step 7: After payment, System will be sent a successful payment confirmation

Step 1: Choose a game you gonna charge

Step 2: Choose a server, enter a role on that server, then check this exist or not

Step 3: Choose a payment method: Appota Card

Step 4: Choose a package you gonna charge

Step 5: Enter "Seri number" and "Card code" of Appota Card

Step 6: After payment, System will be sent a successful payment confirmation

Step 1: Login on page www.payhub.vn with AppotaID or linking account such as Facebook, Google, Twitter

Step 2: Choose a game you gonna charge

Step 3: Choose a server and a role

Step 4: Choose a payment method: Mobile card

Step 5: Choose a package you gonna charge

Step 6: "Choose Vendor" and "Seri number", "Card code" of Mobile Card

Step 7: After payment, System will be sent a successful payment confirmation

Step 1: Choose a game you gonna charge

Step 2: Choose a server, enter a role on that server, then check this exist or not

Step 3: Choose a payment method: Mobile card

Step 4: Choose a package you gonna charge

Step 5: "Choose Vendor" and "Seri number", "Card code" of Mobile Card

Step 6: After payment, System will be sent a successful payment confirmation

Step 1: Login on page www.payhub.vn with AppotaID or linking account such as Facebook, Google, Twitter

Step 2: Choose a game you gonna charge

Step 3: Choose a server and a role

Step 4: Choose a payment method: Bank card

Step 5: Choose a package you gonna charge

Step 6: Choose bank's name you use

Step 7: Fill your bank account information, and click "Continue"

Step 8: After payment, System will be sent a successful payment confirmation

Step 1: Choose a game you gonna charge

Step 2: Choose a server, enter a role on that server, then check this exist or not

Step 3: Choose a payment method: Bank card

Step 4: Choose a package you gonna charge

Step 5: Choose bank's name you use

Step 6: Fill your bank account information, and click "Continue"

Step 7: After payment, System will be sent a successful payment confirmation

Step 1: Login on page www.payhub.vn with AppotaID or linking account such as Facebook, Google, Twitter

Step 2: Choose a game you gonna charge

Step 3: Choose a server and a role

Step 4: Choose a payment method: Visa card

Step 5: Choose a package you gonna charge

Step 6: Fill your bank account information, and click "Continue"

Step 7: After payment, System will be sent a successful payment confirmation

Step 1: Choose a game you gonna charge

Step 2: Choose a server, enter a role on that server, then check this exist or not

Step 3: Choose a payment method: Visa card

Step 4: Choose a package you gonna charge

Step 5: Fill your bank account information, and click "Continue"

Step 6: After payment, System will be sent a successful payment confirmation